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I'm trying to add colour/color buttons to Ckeditor on a new site. I've done it on a previous site using configuration option for the editor in Administer >> Display preferences, but either I have forgotten something or something has changed with an upgrade.

As described in How to restore the colour button in Ckeditor I add the Colorbutton plugin, but no buttons appear. The color group was already there but it remains empty. I can't see any options for adding or moving individual buttons (just hiding buttons or adding separators).

I've tried clearing caches, but as it doesn't show in the config screen I don't think that is relevant.

CiviCRM 5.15.1 and WordPress 5.3.1

  • Did you clear the browser cache as was Civi cache? – Andy Clark Dec 15 '19 at 17:55
  • cleared cache in CiviCRM, WordPress hosting and browser and no better. Didn't expect it to as the buttons do not show in the Ckeditor config panel. – Mick Kahn Dec 16 '19 at 0:28
  • I assume you are not seeing any errors in the browser console. – Luke Stewart Dec 16 '19 at 19:29
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If clearing your browser cache and templates_c doesn't work. Try adding in both the Civimail and CiviEvents tabs - not just the default tab.

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  • I added it to the default tab and it then shows as a plugin on the CiviMail an CiviEvent tabs without explicitly adding it so I can't add it again. It shows as a plugin but doesn't have any buttons. – Mick Kahn Dec 16 '19 at 9:42
  • Try removing it from the default tab - then add it individually on the CiviMail and CiviEvent tabs. – Luke Stewart Dec 16 '19 at 19:28
  • If you can't replicate here - wpmaster.demo.civicrm.org - I'd recommend upgrading. There have been a couple of security releases since 5.15.1 – Luke Stewart Dec 16 '19 at 19:30
  • removing from default and adding to CiviMail made no difference, But the WP demo site behave correctly so an upgrade is the next thing to try when I have a moment. – Mick Kahn Dec 17 '19 at 0:11
  • I'd definitely try some aggressive browser cache clearing as well. – Luke Stewart Dec 17 '19 at 1:50

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