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Trying to create a New Contribution page, this is the message I get: "Sorry, due to an error, we are unable to fulfill your request at the moment. You may want to contact your administrator or service provider with more details about what action you were performing when this occurred. DB Error: no such field"

Doesn't seem to matter what choices, options, or data I might enter on the page where I create a new Contrib page -- it always gives me this error. Don't know where to look next.

CiviCRM version 5.20.0

Drupal version 7.69 - Profile civicrm_starterkit

** CiviCRM ERROR MESSAGE**

Jan 09 13:36:55 [error] $Fatal Error Details = Array ( [callback] => Array ( [0] => CRM_Core_Error [1] => exceptionHandler )

[code] => -19
[message] => DB Error: no such field
[mode] => 16
[debug_info] => SELECT a.id as `id`, a.title as `title`, a.intro_text as `intro_text`, a.financial_type_id as `financial_type_id`, a.payment_processor as `payment_processor`, a.is_credit_card_only as `is_credit_card_only`, a.is_monetary as `is_monetary`, a.is_recur as `is_recur`, a.is_confirm_enabled as `is_confirm_enabled`, a.recur_frequency_unit as `recur_frequency_unit`, a.is_recur_interval as `is_recur_interval`, a.is_recur_installments as `is_recur_installments`, a.adjust_recur_start_date as `adjust_recur_start_date`, a.is_pay_later as `is_pay_later`, a.pay_later_text as `pay_later_text`, a.pay_later_receipt as `pay_later_receipt`, a.is_partial_payment as `is_partial_payment`, a.initial_amount_label as `initial_amount_label`, a.initial_amount_help_text as `initial_amount_help_text`, a.min_initial_amount as `min_initial_amount`, a.is_allow_other_amount as `is_allow_other_amount`, a.default_amount_id as `default_amount_id`, a.min_amount as `min_amount`, a.max_amount as `max_amount`, a.goal_amount as `goal_amount`, a.thankyou_title as `thankyou_title`, a.thankyou_text as `thankyou_text`, a.thankyou_footer as `thankyou_footer`, a.is_email_receipt as `is_email_receipt`, a.receipt_from_name as `receipt_from_name`, a.receipt_from_email as `receipt_from_email`, a.cc_receipt as `cc_receipt`, a.bcc_receipt as `bcc_receipt`, a.receipt_text as `receipt_text`, a.is_active as `is_active`, a.footer_text as `footer_text`, a.amount_block_is_active as `amount_block_is_active`, a.start_date as `start_date`, a.end_date as `end_date`, a.created_id as `created_id`, a.created_date as `created_date`, a.currency as `currency`, a.campaign_id as `campaign_id`, a.is_share as `is_share`, a.is_billing_required as `is_billing_required`, a.frontend_title as `frontend_title`

FROM civicrm_contribution_page a WHERE (a.id = "1") LIMIT 25 OFFSET 0 [nativecode=1054 ** Unknown column 'a.frontend_title' in 'field list'] [type] => DB_Error [user_info] => SELECT a.id as id, a.title as title, a.intro_text as intro_text, a.financial_type_id as financial_type_id, a.payment_processor as payment_processor, a.is_credit_card_only as is_credit_card_only, a.is_monetary as is_monetary, a.is_recur as is_recur, a.is_confirm_enabled as is_confirm_enabled, a.recur_frequency_unit as recur_frequency_unit, a.is_recur_interval as is_recur_interval, a.is_recur_installments as is_recur_installments, a.adjust_recur_start_date as adjust_recur_start_date, a.is_pay_later as is_pay_later, a.pay_later_text as pay_later_text, a.pay_later_receipt as pay_later_receipt, a.is_partial_payment as is_partial_payment, a.initial_amount_label as initial_amount_label, a.initial_amount_help_text as initial_amount_help_text, a.min_initial_amount as min_initial_amount, a.is_allow_other_amount as is_allow_other_amount, a.default_amount_id as default_amount_id, a.min_amount as min_amount, a.max_amount as max_amount, a.goal_amount as goal_amount, a.thankyou_title as thankyou_title, a.thankyou_text as thankyou_text, a.thankyou_footer as thankyou_footer, a.is_email_receipt as is_email_receipt, a.receipt_from_name as receipt_from_name, a.receipt_from_email as receipt_from_email, a.cc_receipt as cc_receipt, a.bcc_receipt as bcc_receipt, a.receipt_text as receipt_text, a.is_active as is_active, a.footer_text as footer_text, a.amount_block_is_active as amount_block_is_active, a.start_date as start_date, a.end_date as end_date, a.created_id as created_id, a.created_date as created_date, a.currency as currency, a.campaign_id as campaign_id, a.is_share as is_share, a.is_billing_required as is_billing_required, a.frontend_title as frontend_title FROM civicrm_contribution_page a WHERE (a.id = "1") LIMIT 25 OFFSET 0 [nativecode=1054 ** Unknown column 'a.frontend_title' in 'field list'] [to_string] => [db_error: message="DB Error: no such field" code=-19 mode=callback callback=CRM_Core_Error::exceptionHandler prefix="" info="SELECT a.id as id, a.title as title, a.intro_text as intro_text, a.financial_type_id as financial_type_id, a.payment_processor as payment_processor, a.is_credit_card_only as is_credit_card_only, a.is_monetary as is_monetary, a.is_recur as is_recur, a.is_confirm_enabled as is_confirm_enabled, a.recur_frequency_unit as recur_frequency_unit, a.is_recur_interval as is_recur_interval, a.is_recur_installments as is_recur_installments, a.adjust_recur_start_date as adjust_recur_start_date, a.is_pay_later as is_pay_later, a.pay_later_text as pay_later_text, a.pay_later_receipt as pay_later_receipt, a.is_partial_payment as is_partial_payment, a.initial_amount_label as initial_amount_label, a.initial_amount_help_text as initial_amount_help_text, a.min_initial_amount as min_initial_amount, a.is_allow_other_amount as is_allow_other_amount, a.default_amount_id as default_amount_id, a.min_amount as min_amount, a.max_amount as max_amount, a.goal_amount as goal_amount, a.thankyou_title as thankyou_title, a.thankyou_text as thankyou_text, a.thankyou_footer as thankyou_footer, a.is_email_receipt as is_email_receipt, a.receipt_from_name as receipt_from_name, a.receipt_from_email as receipt_from_email, a.cc_receipt as cc_receipt, a.bcc_receipt as bcc_receipt, a.receipt_text as receipt_text, a.is_active as is_active, a.footer_text as footer_text, a.amount_block_is_active as amount_block_is_active, a.start_date as start_date, a.end_date as end_date, a.created_id as created_id, a.created_date as created_date, a.currency as currency, a.campaign_id as campaign_id, a.is_share as is_share, a.is_billing_required as is_billing_required, a.frontend_title as frontend_title FROM civicrm_contribution_page a WHERE (a.id = "1") LIMIT 25 OFFSET 0 [nativecode=1054 ** Unknown column 'a.frontend_title' in 'field list']"] )

  • Can you check CiviCRM log file for more detail of db error? – Pradeep Nayak Jan 10 at 8:53
1

The upgrade or install script was suppose to create frontend_title field in civicrm_uf_group table. Did you get any error while doing upgrade or install?

To fix you will need to manually add the 'frontend_title' field to the table by running below sql query.

ALTER TABLE `civicrm_uf_group` ADD  `frontend_title` VARCHAR(64) NULL DEFAULT NULL COMMENT 'Profile Form Public title';

ALTER TABLE `civicrm_uf_group` ADD  `add_cancel_button` TINYINT(4) NULL DEFAULT '1' COMMENT 'Should a Cancel button be included in this Profile form.';
|improve this answer|||||
  • Problem solved! All I needed to do was to run the civicrm upgrade script again, and the tables were correctly created. Thanks so much for your help! – Andrew Himes Jan 15 at 19:32
  • So you mark this as answered if it was useful for you and think this going to help someone – Pradeep Nayak Jan 15 at 19:35
  • My question has been answered, and I am happy and grateful for the help. But I don't see how to mark this as "answered". What do I do? – Andrew Himes Jan 17 at 2:00

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