I want to do a mail merge and post out a letter to members of a Civigroup. You can do this by generating a message template. When you insert a letterhead image into the template, the image resolution on the printed copy is poor. Is there a way to improve the resolution so that it looks professional. I presume this would be the same with invoices etc.


2 Answers 2


Meanwhile, there is a new extension called CiviOffice. It is still under development but provides many features already and should be able to solve the image problem described in your question. Have a look at the documentation: https://docs.civicrm.org/civioffice/en/latest/


If the printed version looks poor it is probably due to the quality of the image you used in the editor. You could simply upload one with better quality / resolution.

In general you may have to fiddle a bit to get your html templates work well. I would advise to use an external editor and backup your templates once they work.

  • Thank you Fabian. I appreciate your help. I will use a higher resolution image. When you say use an external editor, what do you mean? Would that be something like Photoshop or perhaps even Dreamweaver to edit html. Jan 22, 2020 at 9:56
  • Fabian, I tried it with a high-res logo. It still looks pretty ordinary. I might just stick with a conventional mail merge in Word. Jan 22, 2020 at 10:18
  • We are also working on a new extension that integrates an online office tool with CiviCRM. It is stil in development but once we have something to show for, I will post it here: github.com/systopia/de.systopia.onlyoffice
    – Fabian
    Jan 22, 2020 at 10:38
  • Thank you Fabian Jan 28, 2020 at 1:16

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