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I want to do a mail merge and post out a letter to members of a Civigroup. You can do this by generating a message template. When you insert a letterhead image into the template, the image resolution on the printed copy is poor. Is there a way to improve the resolution so that it looks professional. I presume this would be the same with invoices etc.

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If the printed version looks poor it is probably due to the quality of the image you used in the editor. You could simply upload one with better quality / resolution.

In general you may have to fiddle a bit to get your html templates work well. I would advise to use an external editor and backup your templates once they work.

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  • Thank you Fabian. I appreciate your help. I will use a higher resolution image. When you say use an external editor, what do you mean? Would that be something like Photoshop or perhaps even Dreamweaver to edit html. – Phillip Money Jan 22 at 9:56
  • Fabian, I tried it with a high-res logo. It still looks pretty ordinary. I might just stick with a conventional mail merge in Word. – Phillip Money Jan 22 at 10:18
  • We are also working on a new extension that integrates an online office tool with CiviCRM. It is stil in development but once we have something to show for, I will post it here: github.com/systopia/de.systopia.onlyoffice – Fabian Jan 22 at 10:38
  • Thank you Fabian – Phillip Money Jan 28 at 1:16

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