I'm trying to create a email mosaico template with image .gif but jquery resize my image and send gif broken. Is there any option to send a .gif correctly?
Thank you.
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Sign up to join this communityI'm trying to create a email mosaico template with image .gif but jquery resize my image and send gif broken. Is there any option to send a .gif correctly?
Thank you.
Did you find an answer to your question? It seems that the platform does not accept the .gif format.
Admin support and I figured it out... kinda:
Conclusion - Even if you get the gif to upload and go out properly, it doesn't work on all email readers and therefore is not a good solution for your email.
The issue is with the intervention
library used, which doesn't support animated GIFs. The intervention bug is 5+ years old.
While intervention is open source, the maintainer is mostly inactive, and hasn't released the source code of his new version, which he's been working on for years. I think it might be time to remove intervention from Mosaico.
Note also that there's an open Mosaico issue for this topic.