6

About half of the mailings we send are missing the "reuse" option in the action links on the "Scheduled and Sent Mailings" screen. Is this because they are sent to a search results rather than to a mailing group?

1

1 Answer 1

8

The Re-Use link does not appear if either:

  1. The user does not have at least one of the permissions (Create mailing OR access civimail)

or:

  1. If the mailing was created from Find Search >> Email - schedule/send via CiviMail (which creates hidden smart group) and have Unsubscribe Group field set.

Thanks

Pradeep

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge that you have read and understand our privacy policy and code of conduct.

Not the answer you're looking for? Browse other questions tagged or ask your own question.