About half of the mailings we send are missing the "reuse" option in the action links on the "Scheduled and Sent Mailings" screen. Is this because they are sent to a search results rather than to a mailing group?
1 Answer
The Re-Use link does not appear if either:
- The user does not have at least one of the permissions (Create mailing OR access civimail)
or:
- If the mailing was created from Find Search >> Email - schedule/send via CiviMail (which creates hidden smart group) and have Unsubscribe Group field set.
Thanks
Pradeep