I use Civi daily. When I speak to a contact, I will often go into Civi and update their details. Lately, this information has not been saving. For example, yesterday I entered two peoples' job titles. After doing so, I received a message saying the information had been saved. I went back into Civi this morning and the information is not there. Could anyone shed any light on this?
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Do you have lots of custom fields? – Pradeep Nayak Jan 30 '20 at 0:18
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None that I am aware of. I don't have admin access to the database so I am not really sure. – Phillip Money Jan 30 '20 at 0:38
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I will try to find out whether we do have many custom fields and get back to you. – Phillip Money Jan 30 '20 at 0:39
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Pradeep. We have about 30 custom fields. I am entering the data into the Job Title, which is not saving. – Phillip Money Jan 30 '20 at 1:28
Can you see apache or nginx error log? Probably you may need to increase post_max_size.
answered Jan 30 '20 at 1:45
