0

I use Civi daily. When I speak to a contact, I will often go into Civi and update their details. Lately, this information has not been saving. For example, yesterday I entered two peoples' job titles. After doing so, I received a message saying the information had been saved. I went back into Civi this morning and the information is not there. Could anyone shed any light on this?

  • Do you have lots of custom fields? – Pradeep Nayak Jan 30 at 0:18
  • None that I am aware of. I don't have admin access to the database so I am not really sure. – Phillip Money Jan 30 at 0:38
  • I will try to find out whether we do have many custom fields and get back to you. – Phillip Money Jan 30 at 0:39
  • Pradeep. We have about 30 custom fields. I am entering the data into the Job Title, which is not saving. – Phillip Money Jan 30 at 1:28
1

Can you see apache or nginx error log? Probably you may need to increase post_max_size.

| improve this answer | |

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.