I want users to have access to the Contact Dashboard on our CiviCRM site. But I'm currently getting the following error when trying to access. enter image description here The following permissions I have set.

Authenticated User:

  • CiviCRM: access Contact Dashboard


  • CiviCRM: profile create
  • CiviEvent: register for events
  • CiviEvent: view event info
  • CiviDonate: make online contributions
  • CiviCampaign: sign CiviCRM Petition

If I give the permissions "CiviCRM: access CiviCRM backend and API" it fixes the issues but do not probably want to do that.

CiviCRM version 5.22 enter image description here enter image description here

  • Do you have any extension that show information on your dashboard? Feb 9, 2020 at 23:57
  • No. I have attached a list of extensions. I looking for the end-user dashboard that lists memberships, contributions, etc. Feb 10, 2020 at 1:09
  • How about CiviCRM: view my contact permission? Feb 10, 2020 at 1:14
  • Yes. I've tried to enable 'CiviCRM: view my contact', 'CiviCRM: profile edit' and 'CiviCRM: profile view' permissions but still get the same result. Feb 10, 2020 at 2:15

1 Answer 1


You have to have this permission (access CiviCRM backend and API) for anyone to access anything CiviCRM related, it's the minimum permission required for anyone to do anything.

You can have a look at some information regarding this here - https://lab.civicrm.org/dev/drupal/issues/45

There are a lot of other pages that say similar things as well, it sounds like a scary permission to give someone but in reality it's more of a first step kind of thing.

Unfortunately, this means that anyone with the access CiviCRM backend and API permission can see the CiviCRM menu but there are ways of going about this such as the answers on this question - How to remove CIviCRM from menu for some roles

  • Can you pls spell out which 'this' you mean for the permission?
    – petednz - fuzion
    Feb 11, 2020 at 20:35
  • I would say the "CiviCRM: access CiviCRM backend and API" permission Feb 11, 2020 at 23:45
  • And now I have the CiviCRM menu showing for my Authenticated Users. Anyone know how to get rid off? Screenshot attached Feb 12, 2020 at 0:17
  • @ScottPulver I have amended my answer for you :)
    – Jade
    Feb 13, 2020 at 15:52
  • 1
    Thank you Jade for the reply, I had one year ago same problem (civicrm.stackexchange.com/questions/31157/…) but the answers I received were not so clever
    – Patrick
    Jul 13, 2020 at 12:00

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