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I'd asked about this almost a year ago, and at the time was pointed towards a patch that was being worked on. But that patch, as I understand it, was closed as incomplete. Does anyone know if additional work was done on it? I really need to be able to have HTML on the confirmation email when you do a manual registration for someone or input a manual payment.

It's fine for now if it doesn't have a WYSIWYG, I just need the field to support HTML.

Right now, we have text on each individual event that gives information about the specific event, such as the location, recommended hotels, etc. It has HTML added manually to it (since that field doesn't have a WYSIWYG). That text all copies over to the receipt when you manually add a training to a record, including all the HTML tags. But when that email sends, it doesn't actually allow HTML. So all those tags just show up in the email as text.

Below is a bit of the text in the receipt that gets sent out with all the tags included. This is a screenshot from the actual email received, not the field inside Civi.

enter image description here

  • Did you ever figure this out? I'm trying to do a similar task in putting HTML in a custom token to input into an email. – Christine Apr 1 at 20:04
  • Nope. Still nothing. It really frustrates our folks when they need to manually enter a payment, as they have to completely redo the receipt email since it has HTML in it. – Jenni Simonis Apr 2 at 3:45

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