Using 5.17.5 on Wordpress, I've got the dreaded error on a member search form: "The requested Profile (gid=10) is disabled OR it is not configured to be used for 'Profile' listings in its Settings OR there is no Profile with that ID OR you do not have permission to access this profile"

The search form works for admins, but not other users or members.

I'm using [civicrm component="profile" gid="10" mode="search" hijack="0"] on the search page.

In Admin>Customize Data/Screens>Profiles, the profile exists:

enter image description here

The profile is active:

enter image description here

These are the fields:

enter image description here

Is this a problem with an ACL? Search settings? How do I fix this?

  • See if this helps: civicrm.stackexchange.com/a/22434/225
    – Aidan
    Mar 11, 2020 at 15:23
  • Thanks, I read that a few times; I see that ID 10 is not listed as a Reserved Profile; does it need to be? Mar 11, 2020 at 15:39
  • only other suggest is if you have mixed field types eg some are Membership and some are Participant data - but i think that should give a different error. what entities do your fields relate to?
    – petednz - fuzion
    Mar 11, 2020 at 18:43
  • Entities my fields relate to? You mean the profile fields as shown in the first image above? Mar 11, 2020 at 18:59
  • Screenshot added to question. Mar 11, 2020 at 19:32

1 Answer 1


Based on comments, it sounds like you have a permission issue. It's possible you have an ACL issue, but it's pretty unlikely; you would know if you set up ACLs.

  • Go to Administer menu » Users and Permissions » Permissions (Access Control).
  • Click the WordPress Access Control link.
  • Check the permissions: CiviCRM: profile create and CiviCRM: profile view and ensure they can be used by the role in question.
  • Ah, thanks, that was it; the ability to view and search referrals wasn't allowed for the membership level. I still can't seem to allow members to search members, even with that ticked. And it appears that there are other problems; I noticed that the ability to access uploaded files and create/edit profiles has been given to everyone, editors, authors, anonymous users, etc. That seems bad :( . Mar 12, 2020 at 18:55

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