I installed CiviCRM 5.23.4 on Wordpress 5.4 and the Support menu is not visible. How do I enable and use the API explorer? If I go to /wp-admin/admin.php?page=CiviCRM&q=civicrm/ajax/doc/api#explorer I have an empty page (only the title is visible). Thanks

1 Answer 1


Try clearing your CiviCRM cache CiviCRM >> Administer >> System Settings >> Cleanup Caches and Update Paths.

Check if the Support menu is enabled in CiviCRM >> Administer >> Customize Data and Screens >> Navigation Menu

The api3 explorer link is


  • Thanks @pradeep-nayak, it simply wasn't enabled, I'm stupid.
    – masetto
    Apr 3, 2020 at 16:45
  • so can you mark this as answered if this post helped you to fix your problem? Apr 3, 2020 at 16:56

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