1

I'm using smart groups with access controls so that when I add contacts to a particular group they get access to some contacts. I have two identically configured wordpress users with two identically configured contacts records, but one user sees the correct list of contacts, and the other user only sees himself. Any idea what I might have misconfigured?

2

Before trying anything else, clear your caches. Find it under Administer menu » System Settings » Cleanup Caches and Update Paths.

After that, make sure you're setting both the user roles AND the ACLs correctly - but assuming you've done that, the best advice is at https://shouldiblamecaching.com.

| improve this answer | |
  • Thank you, clearing the cache worked! – Jason Miller Apr 17 at 21:01
  • I like the link! – Demerit Apr 17 at 22:48

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.