I have installed and unzipped Civi in wordpress/wp-content/plugins directory via these directions:


When I get to step 5, however, and visit the Civi Install page on settings - CiviCRM installer, the page content is blank.

Also, there is nothing in the error logs.

Any thoughts on what could be going wrong?

Thank you!


  • Did you log in CiviCRM error logs AND apache / nginx logs? Also - is you php error_reporting on? if so php errors will show up - although when you go live it should probably be off
    – eileen
    Commented Jun 27, 2015 at 7:58
  • Check permissions on unzipped files.
    – Matt
    Commented Jun 28, 2015 at 5:16
  • Please see this answer to a similar question for Joomla, it applies identically to WordPress installs, covers a lot of the basics of "how do I debug", and points to further reading if the advice there doesn't provide you with an answer straight away. Hope that helps! Commented Jun 28, 2015 at 7:38
  • This is a good suggestion, but I think most folks asking this question don't know what they're looking for. If you have a moment, could you please edit this to explain what to look for? Thanks! Commented Jun 28, 2015 at 22:14

2 Answers 2


If you haven't already done so, login to your WordPress site with Administrator level permissions.

In Admin, Go to plugins section and activate the CiviCRM plug-in. After that, open a new browser window and enter and run the following URL "http:///wp-admin/options-general.php?page=civicrm-install

You should then see the Installer screen where you can follow the given instructions. Hope that helps.


I am no expert, but I would check what version of PHP your server is running. CiviCRM recommends PHP 5.4+. More here: http://wiki.civicrm.org/confluence/display/CRMDOC/CiviCRM+PHP+Requirements

  • PHP: 5.4.40, from what I can tell I should be good on that front.
    – ahnakay
    Commented Jun 26, 2015 at 20:53

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