When I send a test email via CRM, the web links work perfectly. When the actual email is shared, it arrives in the recipient's inbox with none of the web links working.

Could you

  • CMS you are using? – Pradeep Nayak Apr 23 at 10:25
  • 2
    This is going to be hard to answer without some examples. What is the URL that works, and what is the URL that's generated when the actual email goes out? – Jon G - Megaphone Tech Apr 23 at 14:04

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