I am having trouble sending email to addresses in our own GSuite domain. They bounce with a "syntax" error, and the addressee gets flagged as ON HOLD.

Using CiviCRM with Wordpress, current versions.

Any ideas, friends?


Sending emails that appear to come from within the organization but are from an outside server is a common scammer's tactic, and Google is much quicker to not deliver these emails. To get delivery, you'll need to configure an SPF record. This will improve all-around deliverability - but is 100% required for delivering to your own domain when using GSuite.

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    That was very helpful. We do have SPF configured, but perhaps not quite correctly. We failed the Google checkmx test. I am looking into it now. Thanks! – David Hyman Apr 28 at 23:46

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