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I'm updating the CiviCRM database with a list of individual records. All these individuals exist already in the database, but I need to create the link with existing organisations. I've already done that for other imports and I use the relationship "Employee of" -> "Organisation Name (match to contact)" to do the relationship between the individual and its organisation. When trying to import, I receive a message telling me that all my records have "mismatched contact IDs" and that no record has been updated. Any idea ? Thank you

More information on this : I have tested with a single record "Patrick Test" on the demo database - https://dmaster.demo.civicrm.org/ with the same import scheme and all went well. I make the same with one record on my CiviCRM and I receive an error. I really do not know what to do now...

The exact error message for this one record test is : Total Rows 1 Total number of rows in the imported data. Mismatched Rows (skipped) 1 Rows with mismatched contact IDs... (NOT updated). < » Download Mismatched Contacts Total Contacts 0 Total number of contact records created or modified during the import. The generated csv error file tells me that "Related contact required fields are missing." Which fields ? I really dont know...

Many thanks for you help

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    in the column that is your Org ID do you have any blanks? if so perhaps the warning is 'you had a row where you said to create a related org but you didn't give me an ID for that row'
    – petednz - fuzion ♦
    May 25, 2020 at 18:47
  • Yes right Pete and thank you. A "blank" relationship gives this result, even if the contact is correctly imported
    – Patrick
    May 25, 2020 at 20:06
  • cool. i added as an answer if you want to Accept and/or +1
    – petednz - fuzion ♦
    May 26, 2020 at 7:46

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If the column that is your Org ID has any blanks you will get this warning. It doesn't mean anything failed in the import. It is basically saying 'you had a row where you said to create a related org but you didn't give me an ID for that row so i am just letting you know'

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Apart the right answer of Pete (thanks) here above, I have found something else who explain the problem I have : I had two relationships in my import scheme: the one for the "Member of" relation and the second for the "Employee of" relation. This cannot work... and I need to make two separate imports for each relation.

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