Running Drupal 7.69 / CiviCRM 5.25.0 / PHP 7.3 After upgrading some Modules : Webform, Views Bulk Operations, i18n, and Content Access,

Emails Tokens ([submission:completed_date:long], [submission:user], [submission:values], [submission:url]) are not populated in received mails.

And those usual tokens are not shown when browsing "available tokens" in the Webform Email Template Setting.

I have asked the question on the Drupal SackExchange, but my notation there is too low to get an answer.

Any help is welcome.

  • i would try replicating this as a pure Drupal webform - do not use civicrm on the form. then you will be able to confirm whether this is pure Drupal issue or not.
    – petednz - fuzion
    Commented Jul 2, 2020 at 20:29
  • For sure it is. Is token module still enabled? Commented Jul 2, 2020 at 22:15

2 Answers 2


Thank you to both of you (Karin and Pete) for your suggestions : I have solved the problem.

I have disabled Token and Entity Tokens Modules (and requested associated Modules)

... then reactivated :

The probem comes from the Advanced User Management Module : when it is enabled, most of the tokens cannot be browsed (among which the default proposed ones in the mail content).

I will post this answer on the Drupal StackExchange.

  • Not sure which module that is? We use drupal.org/project/admin_views - to allow us to filter e.g. the admin/people view Commented Jul 5, 2020 at 13:09
  • I don't remember why I installed this module, so ... But thank you Karin for your suggestion, ... just in case. Commented Jul 6, 2020 at 14:30

Submitter [submission:user] def. shows for me in available tokens

Drupal core 7.72

Webform 7.x-4.21

Webform Tokens 7.x-4.0

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