1

After install on WordPress I am getting a blank dashboard and the "configure dashboard" button doesn't do anything. I tried deactivating all plugins except CiviCRM, that made no different. Any ideas what I should look at? All the settings seem to be correct.

  • I would first verify your Resource URLs: Administer --> System Settings --> Resource URLs. – Mark Westergaard Jul 5 at 15:16
2

I experienced something similar (not sure if the same situation), but I solved it checking database credentials and domain in civicrm_settings.php on wp-content/uploads/civicrm, may you could check if so.

| improve this answer | |
  • I discovered an old out of date .htaccess file in the Plugins folder. Deleted that and the CiviCRM dashboard works fine. – PodcastSteve Jul 6 at 16:08
1

I discovered an old out of date .htaccess file in the Plugins folder. Deleted that and the CiviCRM dashboard works fine.

| improve this answer | |
0

Is it possible that your web server user is different from the user who owns the files or ran the installer? You can try deleting your templates_c folder. Also, check your Developer Tools tab (press F12) for errors, both on the Console and Network tabs. If you find any, please edit your question to include them, they likely contain crucial info.

| improve this answer | |
  • 1
    I discovered an old out of date .htaccess file in the Plugins folder. Deleted that and the CiviCRM dashboard works fine. – PodcastSteve Jul 6 at 16:08

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.