I'm switching my SMTP gateway to send emails from CiviCRM but for now I still have both. And even though I thought everything was sent from the newly configured service in https://domain.net/civicrm/admin/setting/smtp?reset=1 I can see in logs that automatic reminders are still sent from the previous gateway and not from the new one.

Have I missed something? Do I need to configure an account elsewhere in CiviCRM for automatic reminder or any transactional email or is this just a normal delay?

Any ideas?


2 Answers 2


it seems that there's a kind of delay for scheduled reminders because now all emails are sent from the right smtp account.


Have you set the default from email? https://domain.net/civicrm/admin/options/from_email_address?reset=1

  • yes it was set. Thanks Laura Commented Jul 30, 2020 at 8:16

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