After creating a group. I have added contacts to this group and when I try to send a mail to a group I am blocked by an error and the mail does not go. I remind you that

  • sending email for each contact individually works
  • 'on hold' flag off Cheers
  • Could you describe the error and the steps you do to send out the mailing? – Fabian Aug 13 '20 at 10:04
  • step of my configuration and errors: -creation of an intelligent or simple group -creation of contacts -go to Administer>civimail>civimail components setting checked on 'Enable multiple bulk email address for a contact'. -go to mailings>new Maillings -I enter the information -I select the group -then sending – Patrick Kana Aug 13 '20 at 12:35
  • errors: - could not identify any recipients. Perhaps the group is empty -email on hold-generally due to bouncing – Patrick Kana Aug 13 '20 at 12:36
  • Did you add the contacts to the group and do they all have valid email-addresses? – Fabian Aug 13 '20 at 13:39
  • yeah. all this correct – Patrick Kana Aug 14 '20 at 7:21

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