Since updating to WordPress 5.5, my CiviCRM dashboard is gone and the "Configure Dashboard" link does nothing. Also, all of my menu bars are gone. My data still seems to be there, but the top bar menus to access and manipulate them are gone. Is this a common issue, or has something gotten screwed up in translation?

2 Answers 2


Try adding below lines into end of civicrm.settings.php file

global $civicrm_paths;
$civicrm_paths['civicrm.root']['path'] = '/path-to-wordpress/wp-content/plugins/civicrm/civicrm/';
$civicrm_paths['civicrm.root']['url'] = 'http://sitename.org/wp-content/plugins/civicrm/civicrm/';
  • When I add that code, I get a critical error message.
    – TrevorN
    Commented Aug 19, 2020 at 19:30
  • did you replace the path-to-wordpress to your wordpress path? Commented Aug 19, 2020 at 19:50
  • Yes, although I might be doing the 'path' wrong. Should that be the same as the 'url' or where should that one start?
    – TrevorN
    Commented Aug 19, 2020 at 22:52
  • Replace the site name with your domain name. Path you copy paste the civicrm_root variable from civicrm.settings.php Commented Aug 19, 2020 at 23:14

Turns out it was because I added an SSL certificate to my site, and had to go in and change every "http://" to "https://" in the civicrm.settings.php file. Problem solved. Thank you for your help!

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.