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I'm running civiCRM 5.28.3 on Joomla 3.9.21 with Mosaico version 2.5.159...

When I try to drag an image into a content block, the dropzone in the content block resolves to a small square, and I cannot drop the image into the content block.

Here's a short video showing the issue: https://www.dropbox.com/s/v0wzy3ttw6crv1m/Mosaico%20images%202020-08-27_15-24-53.MP4?dl=0

Anyone have some insights into how to resolve this (or how to debug it)?

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2 Answers 2

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If you are in Joomla and want to edit the mosaico template, than make sure that you are logged in front end and backend of the website.

HTH

Pradeep

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We found some sites where drag-and-drop stopped working post-upgrade started again once we did an extra cv flush (sorry if that is drupal speak - you can do via the UI too) - just in case it is as simple as that for you

(Edit) Hmm actually the above was for a separate post-upgrade Mosaico issue, the one relating to drag-drop images stopping was related to some path weirdness which resolved once we upgraded all other plugins (it was a WP site)

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