2

I get a message indicating "Loading failed" when trying to credit a donation to a specific personal campaign page. I can successfully Soft Credit to the owner of the page and add "personal campaign page" as the type, but this isn't the same as crediting to a specific pcp. I was able to recreate this on the demo site - see attached.

Any ideas why in one pop up edit screen one auto fill box works but not the other? I got as far as Contribute > Form > PCP.js.tpl but was out of my depth trying to figure out what was wrong.enter image description here

1

You're right there was a javascript conflict affecting popup forms on the contribution search page. I've submitted a fix which will show up on the demo site tomorrow and in the next release (4.6.5).

For now, you can work around the problem by right-clicking the "edit" link from the search results screen and opening it in a new tab instead of a popup.

  • Thanks, Coleman for getting back to me. I did try the fix you posted but it didn't seem to help. I also checked the demo site and it still gives the loading failed dialog. I debugged as you suggested and get a red error message that says 403 Forbidden 812 ms and the following response underneath: Ticket #11289, IE bug fix: always pad the error page with enough characters such that it is greater than 512 bytes, even after gzip compression abcdefghijklmnopqrstuvwxyz1234567890aabbccddeeffgghhiijjkk........ You do not have sufficient permissions to access this page. – RayWright Jul 8 '15 at 20:27

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.