I get a message indicating "Loading failed" when trying to credit a donation to a specific personal campaign page. I can successfully Soft Credit to the owner of the page and add "personal campaign page" as the type, but this isn't the same as crediting to a specific pcp. I was able to recreate this on the demo site - see attached.

Any ideas why in one pop up edit screen one auto fill box works but not the other? I got as far as Contribute > Form > PCP.js.tpl but was out of my depth trying to figure out what was wrong.enter image description here


1 Answer 1


You're right there was a javascript conflict affecting popup forms on the contribution search page. I've submitted a fix which will show up on the demo site tomorrow and in the next release (4.6.5).

For now, you can work around the problem by right-clicking the "edit" link from the search results screen and opening it in a new tab instead of a popup.

  • Thanks, Coleman for getting back to me. I did try the fix you posted but it didn't seem to help. I also checked the demo site and it still gives the loading failed dialog. I debugged as you suggested and get a red error message that says 403 Forbidden 812 ms and the following response underneath: Ticket #11289, IE bug fix: always pad the error page with enough characters such that it is greater than 512 bytes, even after gzip compression abcdefghijklmnopqrstuvwxyz1234567890aabbccddeeffgghhiijjkk........ You do not have sufficient permissions to access this page.
    – RayWright
    Jul 8, 2015 at 20:27

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