I have upgraded drupal to 7.72 - (28/8/20). I wanted to update Civicrm from 5.9.1 to 5.10.0 but got "Access denied" after running http://mysite/civicrm/upgrade?reset=1. So I tried going to 5.28.3 but ended up with the same issue. I am logged in to Drupal on another tab and can log in to drupal.


2 Answers 2


I used another browser (edge from chrome), I logged in to Drupal and then used the upgrade command in the same window and it worked.

  • Do you have any extensions installed in Chrome?
    – Aidan
    Sep 3, 2020 at 14:23

Yes, Google Docs Offline, Google Keep Chrome Extension and IE Tab. A good thought for next time. Have you experienced something with these on this issue?

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