When trying to sync CiviCRM contacts to Mailchimp or updating CiviCRM from Mailchimp, the buttons "Sync contacts" don't show up on both screens: "Mailchimp Pull Sync" and "Mailchimp Push Sync".

I've got installed CiviCRM 5.21.1 and I've tested it with Mailchimp CiviCRM extension versions 2.0 and 2.0.1. Any help will be very much appreciated.

  • 1
    Did you link the relevant groups yet via manage groups? Sep 8, 2020 at 13:54
  • 1
    Many thanks. It was the reason why the buttons weren't appearing. Sep 9, 2020 at 13:35

1 Answer 1


The reason why the buttons weren't appearing was because I hadn't linked the Groups in CiviCRM with Mailchimp through "Manage Groups" funcionality in CiviCRM.

Once I linked them, the buttons showed up.

  • It was the reason why the buttons weren't appearing. Oct 15, 2020 at 13:37

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