I have tried to install the Contact Layout extension and get the following issue shown in the attached screen shot. I am using

  • Drupal 7.72
  • CiviCRM 5.24.3
  • Contact Summary Layout 1.7.1
  • Angular Profiles 4.6-1.0.2

I wonder if someone might point me in the right direction to get this resolved.

enter image description here

  • 1
    Are there any errors in the browser javascript console since it looks like something javascript-y isn't loading.
    – Demerit
    Sep 15, 2020 at 1:03
  • maybe disable a few other extensions in case any are running interference eg civimobile
    – petednz - fuzion
    Sep 15, 2020 at 3:52
  • Are you able to update to a later civi? I'm conscious there are security patches missing on 5.24 & I think this change to CLE might break compatibility with older civi versions github.com/civicrm/org.civicrm.contactlayout/releases/tag/1.6
    – eileen
    Sep 16, 2020 at 2:15

1 Answer 1


I was setting this up in a staging environment which is not up to date with the latest versions of CiviCRM. If you go are running a version of CiviCRM earlier than 5.24 then you need to apply this patch which solves the problem. The issue is not seen in versions of CiviCRM 5.25 and later. (https://patch-diff.githubusercontent.com/raw/civicrm/org.civicrm.contactlayout/pull/79.diff)

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