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I've installed CiviCRM, and made sure my Drupal 8 role settings give Admins full permissions for CiviCRM.

I am able to create cases for constituents, but cannot do anything else such as add Activities, Timelines, sort/filter by status, or see whatever is behind the hamburger menu beside the status, access the settings on the Activities tab, etc.

On the Summary tab there is a "Tasks" section but from the documentatio, I don't know what that's for and I don't see any option to add a task.

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If you are using shoreditch then this might be the problem as currently it's not guaranteed to work on drupal 8.

It is a requirement for the CiviCase extension - but you can use CiviCase component without the extension.

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  • I am, since it's required for CiviCase. I had no idea it wasn't compatible. What can I do?
    – Alyx Perry
    Sep 23 '20 at 15:50
  • It's required for the civicase extension but you can use core civicase. You don't need the civicase extension to manage cases.
    – Demerit
    Sep 23 '20 at 15:53
  • Is there any way to use CiviCRM without Shoreditch?
    – Alyx Perry
    Sep 23 '20 at 16:04
  • what's core civicase?
    – Alyx Perry
    Sep 23 '20 at 16:04
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    Just uninstall the civicase extension and shoreditch.
    – Demerit
    Sep 23 '20 at 16:05

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