I've installed CiviCRM, and made sure my Drupal 8 role settings give Admins full permissions for CiviCRM.

I am able to create cases for constituents, but cannot do anything else such as add Activities, Timelines, sort/filter by status, or see whatever is behind the hamburger menu beside the status, access the settings on the Activities tab, etc.

On the Summary tab there is a "Tasks" section but from the documentatio, I don't know what that's for and I don't see any option to add a task.


If you are using shoreditch then this might be the problem as currently it's not guaranteed to work on drupal 8.

It is a requirement for the CiviCase extension - but you can use CiviCase component without the extension.

  • I am, since it's required for CiviCase. I had no idea it wasn't compatible. What can I do?
    – Alyx Perry
    Sep 23 '20 at 15:50
  • It's required for the civicase extension but you can use core civicase. You don't need the civicase extension to manage cases.
    – Demerit
    Sep 23 '20 at 15:53
  • Is there any way to use CiviCRM without Shoreditch?
    – Alyx Perry
    Sep 23 '20 at 16:04
  • what's core civicase?
    – Alyx Perry
    Sep 23 '20 at 16:04
  • 1
    Just uninstall the civicase extension and shoreditch.
    – Demerit
    Sep 23 '20 at 16:05

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.