We recently moved our database to a new server, but when adding a new contact we now get this error: enter image description here

This is what our server admin found:

[20-Sep-2020 21:53:47 Europe/Amsterdam] PHP Fatal error: Uncaught CRM_Core_Exception: [0: Transaction integrity error: Expected to find active frame

thrown in /home/other/***/public_html/wp-content/plugins/civicrm/civicrm/Civi/Core/Transaction/Manager.php on line 93

What should we do to fix this?

  • If you turn on debugging you should get a full backtrace which might have a more useful error (Administer->System Settings->debugginng)
    – eileen
    Commented Sep 27, 2020 at 19:59

1 Answer 1


As far as I can see the error signals that there is an uncompleted transaction somewhere. See https://docs.civicrm.org/dev/en/latest/framework/database/transactions/

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