1

This started after upgrading Civicrm. When I click on any Civicrm menu item, I get redirected to the Civicrm home page. Please advice.

This is the url shown in the browser: /civicrm/contact/add_reset_1_ct_Individual

Improve this question
4
  • Can you clear civicrm cache? – Pradeep Nayak Oct 5 '20 at 21:36
  • to clear your menu cache try going to civicrm/menu/rebuild – eileen Oct 5 '20 at 23:42
  • Thank you for the reply. Clearing the cache for CiviCRM or the menu cache doesn't resolve the problem for me. – David Richards Oct 6 '20 at 22:18
  • The database record in the navigation table has civicrm/contact/add?reset=1&ct=Individual. But this is the url shown in the browser: /civicrm/contact/add_reset_1_ct_Individual Is there somewhere else that this URL could be stored? – David Richards Oct 7 '20 at 1:12
3

Solved. I used a copy of the navigation menu table for first CiviCRM installation and reset the table. Cleared the CiviCRM caches and my browser cache and the admin menu is working properly.

Improve this answer

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.