cf-civicrm State/Province field dropdown not populating after country is chosen

Question

I've just started working with the cf-civicrm plugin so I may be missing something simple.

I can't get the CiviCRM State/Province select field to fill. I tested it using the "CiviCRM Contact and Address" form template after running into the issue on a form I was building. No luck. The field just returns N/A for every country I've tried.

My experience has some parallels to this github issue but the fix that worked for rbaugh isn't working for me.

Questions, tip and pointers about how to resolve this would be most welcome.

Thanks!

Answer 1

This type of problem commonly occurs when any of these is true:

1. No default country is set
2. No default state is set
3. Available countries is not set - list on right-hand side is empty
4. Available states is not set - list on right-hand side is empty

Check your CiviCRM Localisation Settings. Below is a screenshot of a working configuration for a site in Australia that allows both Australia and USA country/state options to be selected.

Answer 2

Making sure that Localisation is set is the first step.

On the form itself, you need to define a country field:

and then the State/Province Field. In the State Field be sure you are linking to the Country Field:

Answer 3

I have it working and, at least in my case, the issue is with the handling of available countries and available states as rbaugh describes in this github issue. Essentially, if you leave the right-hand box empty to include all countries (as the CiviCRM note directs), none of the states are loaded. Loading all of the countries into both right-hand boxes works.

Commenting out the foreach loop from lines 293 to 297 in cf-civicrm/includes/class-civicrm-caldera-forms-helper.php allows the fields to work in the form with the available countries right-hand box empty (with the available states empty as well).

My usage is worldwide. I need all the countries so this hack works for me but it looks like the logic around that foreach loop needs some refinement.

Along the way I did some tests.

• It works fine with no default country or state. Only the available countries and available states mattered. (See Justin Freeman's reply above.)
• Since I have only one pair of Country/State fields, the CiviCRM Country field in the State field parameter list has no effect. (See Kevin Cristiano's reply above.)

I'll report what I'm finding on the cf-civicrm github site.