Up until sometime this spring 2020, non-admin users were able to manually renew memberships in the back-end.

Now that is not the case, see below. There is no edit or renew links. enter image description here

For an admin it looks like this: enter image description here

I assume a Civi upgrade effected this. The site is on 5.28.3.

We are using Activity Type ACL extension but that was added well prior to this issue coming up. Related member permissions I have for non-admin user level is:

  • access_civimember
  • edit_memberships
  • add_activities_of_type_membership_renewal
  • edit_activities_of_type_membership_renewal
  • view_activities_of_type_membership_renewal
  • add_activities_of_type_membership_signup
  • edit_activities_of_type_membership_signup
  • view_activities_of_type_membership_signup
  • there has been an issue with some themes that means the 'more' bit is invisible. not sure if that might be a case in your situation, but if you are using eg Shoreditch do you want to disable and try again? may not be the issue at all but it has tripped a few of our sites up
    – petednz - fuzion
    Oct 22 '20 at 18:36
  • We are using CiviCRM Admin Utilities and deactivating did not resolve
    – Andy Burns
    Oct 23 '20 at 23:32

Just as you need edit_memberships to renew in the back-end out of the box, if you have Enable Access Control by Financial Type turned on you must then grant the corresponding financial types permission(s) that are used for your membership(s). e.g. edit_contributions_of_type_member_dues.

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