2

enter image description hereI added a URL path to a working Drupal webform, and emailed users were given this link to the webform (which went through Civimail) :
https://www.example.org/christmasconnection?cid1={contact.contact_id}&{contact.checksum}.
Later I found that the existing contact wasn't being prefilled. Eventually I figured it was this change that had caused the problem. When I changed the link back to the usual Drupal format with 'node':
https://www.example.org/node/82?cid1={contact.contact_id}&{contact.checksum}
the contact prefill worked. Why is this? We will now email users to give them the working link, but is there a way of fixing this so either works? Is this a bug or a 'feature'! (screenshot added)

Improve this question
4
  • 1
    Are you using URL Alias (Pathauto module) or URL Redirect module or another module? – KarinG - Semper IT Oct 25 '20 at 18:50
  • I have neither module installed. In Drupal's 'URL Aliases' the path 'christmasconnection' is an alias for node/82 - is that relevant? – Andy Clark Oct 25 '20 at 18:58
  • We use URL aliases all the time. Could it be a caching issue? – KarinG - Semper IT Oct 26 '20 at 1:53
  • The problem is rock solid, so I don't think it can be caching. – Andy Clark Oct 26 '20 at 8:18
0

Let's take out CiviMail from the equation -> are you able to do this:

enter image description here

enter image description here

Improve this answer
4
  • No, not able to do exactly that - this is Drupal 7 and Civi at 5.28.3. I can only type in a URL path setting - screenshot added to original question – Andy Clark Oct 27 '20 at 8:19
  • Ok so I mean - can you view the form and is it handling the arguments properly -> with the alias -> like I have in my screenshot? – KarinG - Semper IT Oct 27 '20 at 14:05
  • Yes, I've added a URL alias and it works fine - in fact I've left it there as we already sent an email to users with the link using that URL - so they might still try it. It works but doesn't fill the existing contact. Your screen (Drupal 8?) just looks different to mine. – Andy Clark Oct 27 '20 at 17:22
  • I am in Drupal 7 (and use links to prefilled webforms with aliases regularly) my screenshot looks the same as Karin's with the Generate automatic URL alias checkbox. But I am using Pathauto. Perhaps that's the difference? – RayWright Oct 27 '20 at 19:25

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.