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enter image description hereI added a URL path to a working Drupal webform, and emailed users were given this link to the webform (which went through Civimail) :
https://www.example.org/christmasconnection?cid1={contact.contact_id}&{contact.checksum}.
Later I found that the existing contact wasn't being prefilled. Eventually I figured it was this change that had caused the problem. When I changed the link back to the usual Drupal format with 'node':
https://www.example.org/node/82?cid1={contact.contact_id}&{contact.checksum}
the contact prefill worked. Why is this? We will now email users to give them the working link, but is there a way of fixing this so either works? Is this a bug or a 'feature'! (screenshot added)

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    Are you using URL Alias (Pathauto module) or URL Redirect module or another module?
    – KarinG - Semper IT
    Oct 25, 2020 at 18:50
  • I have neither module installed. In Drupal's 'URL Aliases' the path 'christmasconnection' is an alias for node/82 - is that relevant?
    – Andy Clark
    Oct 25, 2020 at 18:58
  • We use URL aliases all the time. Could it be a caching issue?
    – KarinG - Semper IT
    Oct 26, 2020 at 1:53
  • The problem is rock solid, so I don't think it can be caching.
    – Andy Clark
    Oct 26, 2020 at 8:18

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Let's take out CiviMail from the equation -> are you able to do this:

enter image description here

enter image description here

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  • No, not able to do exactly that - this is Drupal 7 and Civi at 5.28.3. I can only type in a URL path setting - screenshot added to original question
    – Andy Clark
    Oct 27, 2020 at 8:19
  • Ok so I mean - can you view the form and is it handling the arguments properly -> with the alias -> like I have in my screenshot?
    – KarinG - Semper IT
    Oct 27, 2020 at 14:05
  • Yes, I've added a URL alias and it works fine - in fact I've left it there as we already sent an email to users with the link using that URL - so they might still try it. It works but doesn't fill the existing contact. Your screen (Drupal 8?) just looks different to mine.
    – Andy Clark
    Oct 27, 2020 at 17:22
  • I am in Drupal 7 (and use links to prefilled webforms with aliases regularly) my screenshot looks the same as Karin's with the Generate automatic URL alias checkbox. But I am using Pathauto. Perhaps that's the difference?
    – RayWright
    Oct 27, 2020 at 19:25

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