When trying to create a New Contact of any type: Organization, Household, or Individual, the system reports "Sorry, due to an error, we are unable to fulfill your request at the moment. You may want to contact your administrator or service provider with more details about what action you were performing when this occurred." As a result, I cannot create contacts of any type. Any help would be appreciated, but this looks internal; perhaps some sort of installation issue. Thanks in advance!
Error message details are below:
backTrace
#0 /home/redacted/public_html/redacted/administrator/components/com_civicrm/civicrm/CRM/Core/Error.php(148): CRM_Core_Error::backtrace()
#1 /home/redacted/public_html/redacted/administrator/components/com_civicrm/civicrm/vendor/pear/pear-core-minimal/src/PEAR.php(922): CRM_Core_Error::handle(Object(HTML_QuickForm_Error))
#2 /home/redacted/public_html/redacted/administrator/components/com_civicrm/civicrm/packages/HTML/QuickForm.php(2088): PEAR_Error->__construct("nonexistent html element", -3, 16, (Array:2), "Nonexistant element(s): 'custom_1_-1' in HTML_QuickForm::freeze()")
#3 /home/redacted/public_html/redacted/administrator/components/com_civicrm/civicrm/vendor/pear/pear-core-minimal/src/PEAR.php(575): HTML_QuickForm_Error->__construct(-3, 16, (Array:2), "Nonexistant element(s): 'custom_1_-1' in HTML_QuickForm::freeze()")
#4 /home/redacted/public_html/redacted/administrator/components/com_civicrm/civicrm/vendor/pear/pear-core-minimal/src/PEAR.php(236): PEAR::_raiseError(NULL, NULL, -3, 16, (Array:2), "Nonexistant element(s): 'custom_1_-1' in HTML_QuickForm::freeze()", "HTML_QuickForm_Error", TRUE)
#5 /home/redacted/public_html/redacted/administrator/components/com_civicrm/civicrm/packages/HTML/QuickForm.php(1632): PEAR::__callStatic("raiseError", (Array:7))
#6 /home/redacted/public_html/redacted/administrator/components/com_civicrm/civicrm/CRM/Core/BAO/CustomField.php(972): HTML_QuickForm->freeze((Array:1))
#7 /home/redacted/public_html/redacted/administrator/components/com_civicrm/civicrm/CRM/Core/BAO/CustomGroup.php(1561): CRM_Core_BAO_CustomField::addQuickFormElement(Object(CRM_Contact_Form_Contact), "custom_1_-1", "1", "0")
#8 /home/redacted/public_html/redacted/administrator/components/com_civicrm/civicrm/CRM/Custom/Form/CustomData.php(170): CRM_Core_BAO_CustomGroup::buildQuickForm(Object(CRM_Contact_Form_Contact), (Array:1))
#9 /home/redacted/public_html/redacted/administrator/components/com_civicrm/civicrm/CRM/Contact/Form/Edit/CustomData.php(63): CRM_Custom_Form_CustomData::buildQuickForm(Object(CRM_Contact_Form_Contact))
#10 /home/redacted/public_html/redacted/administrator/components/com_civicrm/civicrm/CRM/Contact/Form/Contact.php(796): CRM_Contact_Form_Edit_CustomData::buildQuickForm(Object(CRM_Contact_Form_Contact))
#11 /home/redacted/public_html/redacted/administrator/components/com_civicrm/civicrm/CRM/Core/Form.php(623): CRM_Contact_Form_Contact->buildQuickForm()
#12 /home/redacted/public_html/redacted/administrator/components/com_civicrm/civicrm/CRM/Core/QuickForm/Action/Display.php(76): CRM_Core_Form->buildForm()
#13 /home/redacted/public_html/redacted/administrator/components/com_civicrm/civicrm/packages/HTML/QuickForm/Controller.php(203): CRM_Core_QuickForm_Action_Display->perform(Object(CRM_Contact_Form_Contact), "display")
#14 /home/redacted/public_html/redacted/administrator/components/com_civicrm/civicrm/packages/HTML/QuickForm/Page.php(103): HTML_QuickForm_Controller->handle(Object(CRM_Contact_Form_Contact), "display")
#15 /home/redacted/public_html/redacted/administrator/components/com_civicrm/civicrm/CRM/Core/Controller.php(347): HTML_QuickForm_Page->handle("display")
#16 /home/redacted/public_html/redacted/administrator/components/com_civicrm/civicrm/CRM/Utils/Wrapper.php(98): CRM_Core_Controller->run()
#17 /home/redacted/public_html/redacted/administrator/components/com_civicrm/civicrm/CRM/Core/Invoke.php(285): CRM_Utils_Wrapper->run("CRM_Contact_Form_Contact", "New Contact", (Array:1))
#18 /home/redacted/public_html/redacted/administrator/components/com_civicrm/civicrm/CRM/Core/Invoke.php(68): CRM_Core_Invoke::runItem((Array:13))
#19 /home/redacted/public_html/redacted/administrator/components/com_civicrm/civicrm/CRM/Core/Invoke.php(36): CRM_Core_Invoke::_invoke((Array:3))
#20 /home/redacted/public_html/redacted/administrator/components/com_civicrm/civicrm.php(121): CRM_Core_Invoke::invoke((Array:3))
#21 /home/redacted/public_html/redacted/administrator/components/com_civicrm/civicrm.php(40): civicrm_invoke()
#22 /home/redacted/public_html/redacted/libraries/src/Component/ComponentHelper.php(402): require_once("/home/redacted/public_html/redacted/administrator/components/com_civicrm/civic...")
#23 /home/redacted/public_html/redacted/libraries/src/Component/ComponentHelper.php(377): Joomla\CMS\Component\ComponentHelper::executeComponent("/home/redacted/public_html/redacted/administrator/components/com_civicrm/civic...")
#24 /home/redacted/public_html/redacted/libraries/src/Application/AdministratorApplication.php(101): Joomla\CMS\Component\ComponentHelper::renderComponent("com_civicrm")
#25 /home/redacted/public_html/redacted/libraries/src/Application/AdministratorApplication.php(159): Joomla\CMS\Application\AdministratorApplication->dispatch()
#26 /home/redacted/public_html/redacted/libraries/src/Application/CMSApplication.php(196): Joomla\CMS\Application\AdministratorApplication->doExecute()
#27 /home/redacted/public_html/redacted/administrator/index.php(51): Joomla\CMS\Application\CMSApplication->execute()
#28 {main}
Additional Details:
Array
(
[callback] => Array
(
[0] => CRM_Core_Error
[1] => handle
)
[code] => -3
[message] => QuickForm Error: nonexistent html element
[mode] => 16
[debug_info] => Nonexistant element(s): 'custom_1_-1' in HTML_QuickForm::freeze()
[type] => HTML_QuickForm_Error
[user_info] => Nonexistant element(s): 'custom_1_-1' in HTML_QuickForm::freeze()
[to_string] => [html_quickform_error: message="nonexistent html element" code=-3 mode=callback callback=CRM_Core_Error::handle prefix="QuickForm Error: " info="Nonexistant element(s): 'custom_1_-1' in HTML_QuickForm::freeze()"]
)
In response to the first person who answered, below is the result of a query of the civicrm_custom_fields table from phpMyAdmin.
SELECT * FROM civicrm_custom_field WHERE id = 1
1 1 Areas Areas String Multi-Select
NULL
0 1 0 1
NULL
NULL
NULL
NULL
NULL
1 1
NULL
255
NULL
NULL
NULL
NULL
60 4 areas 96 0
NULL
0
Here's the same table data expressed as an SQL INSERT query (also exported from phpMyAdmin). This one gives the column names.
INSERT INTO `civicrm_custom_field` (`id`, `custom_group_id`, `name`, `label`, `data_type`, `html_type`, `default_value`, `is_required`, `is_searchable`, `is_search_range`, `weight`, `help_pre`, `help_post`, `mask`, `attributes`, `javascript`, `is_active`, `is_view`, `options_per_line`, `text_length`, `start_date_years`, `end_date_years`, `date_format`, `time_format`, `note_columns`, `note_rows`, `column_name`, `option_group_id`, `serialize`, `filter`, `in_selector`) VALUES
(1, 1, 'Areas', 'Areas', 'String', 'Multi-Select', NULL, 0, 1, 0, 1, NULL, NULL, NULL, NULL, NULL, 1, 1, NULL, 255, NULL, NULL, NULL, NULL, 60, 4, 'areas', 96, 0, NULL, 0);
Regarding the possibility of the Areas extension being installed, unless that content came with the installation of Civi, I don't know how it got there. I don't see an Areas extension here.