I've just made a fresh installation of Wordpress/CiviCRM, followed installation instructions and hope to have installation requirements fully satisfied. I can get access to the dashboard and everything looks fine when I log in as administrative privileges, but when using another user to login (with Wordpress "Editor" priviliges for example), i get a 403 errore while trying to access the dashboard. What could be wrong in my setup?

I also have another question: which is the default URL I could give my users to access the dashboard? should I give them https:///wp-admin/admin.php?page=CiviCRM or does exists by default another path like https:///civicrm/dashboard ?

Thanks a lot in advance

1 Answer 1


What do you have at /wp-admin/admin.php?page=CiviCRM&q=civicrm%2Fadmin%2Faccess%2Fwp-permissions&reset=1? You probably just need to set up permissions.

More info here: https://docs.civicrm.org/user/en/latest/initial-set-up/permissions-and-access-control/

  • unfortunately this seems not to be the problem. There must be a mistake I made...thanks a lot anyway :) Nov 5, 2020 at 19:26
  • I see that somehow this depends on the ISP hosting my CiviCRM instance. Trying elsewhere a fresh installation works as expected. Nov 6, 2020 at 9:59

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