We recently upgraded to 4.6.3, and now the reply-to email address in CiviMail e-mails defaults to the system e-mail, not the From sender e-mail address, as previously. I could not duplicate on the demo site (at http://d46.demo.civicrm.org ), perhaps because the demo site is running 4.6.5.

A real bummer, any help fixing appreciated. Was this a 4.6.3 bug that has now been fixed in 4.6.5?


  • I'm noticing this as well. It doesn't apply to individual emails, but all emails sent from CiviMail are FROM the correct address but show the wrong REPLY TO address. Haven't dug into the code yet ... Jul 8, 2015 at 22:11
  • Eliot, thanks for confirming the bug - are you also on 4.6.3, Drupal? Jul 8, 2015 at 23:08
  • yes, same version. The FROM address is replaced with a VERP if that's selected. Jul 8, 2015 at 23:52
  • Eliot, I think I figured it out, partly - in Administer > CiviMail > Mailer Settings choose Yes for "Enable Custom Reply-To - Allow CiviMail users to send mailings with a custom Reply-To header." That then adds a custom Reply To selection in the new or saved draft CiviMail settings. Unfortunately the Yes selection does not seem to get saved in the Mailer Settings. But - some progress. Jul 9, 2015 at 0:13
  • Joe - that setting might overcome the problem, but its not the source. I upgraded my client to 4.6.4 and the problem seems to be be gone (without touching those settings). Jul 10, 2015 at 0:54

1 Answer 1


This does indeed appear to be a bug in 4.6.3. Upgrading to 4.6.4 will fix the problem.

Note that additional functionality in CiviMail can affect the from: address: Using VERP or the custom reply-to header.

  • Thanks Eliot, wanted to make sure you got the points for the answer Jul 11, 2015 at 11:17

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