We would like to send out links for credit card recurring donors to update their credit card when a donation fails, using the solution from this question. Then, we need to somehow notify staff that the donor has made the update, so we can re-process their recurring donation to cover the missed donation. Does someone have a solution for this notification?
There is a notification sent to the donor about the update, but that only goes to the donor. I've tried CiviRules on recurring donation change, but that does not appear to be triggered by updating credit card details through this link.
We're using IATS.