1

My activation of CiviCRM WordPress plugin was halted by database error message:

"An auto_increment_increment value greater than 1 is not currently supported. Please see issue CRM-7923 for further details and potential workaround."

Have searched for number string 7923 but without any results. Does anyone here remember this issue or the potential database workarounds so that I can raise a focussed support ticket for my hosting supplier, please? It's one of just three red stripes remaining on the plugin installation screen. (One is a permissions issue, the other is about database triggers and may clear itself if I can resolve the auto_increment_increment issue. Otherwise, I've got green lines for the rest, which is good to go.)

1

I have never heard of this before, but did track down the issue for you:

CRM-7923: Installation procedure relies on contiguous auto increment ids

Read the thread more closely to be sure, but from a glance it looks like this command may be needed in your hosting environment:

cd sites/all/modules/civicrm/sql
sed -i '1i\SET SESSION auto_increment_increment=1;\nSET SESSION auto_increment_offset=1;' *.mysql

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.