When trying to send an email from an individuals Contact Record I am getting a pop-up with the following error listed.

error meassage

I can send bulk emails to a test group and when I test the outbound email settings the system is sending me an email saying the settings are correct. I have searched for an answer to this issue but can't find anything related to the error message.

Any assistance would be appreciated

2 Answers 2


Take a look at https://lab.civicrm.org/dev/core/-/issues/2220 - we never figured out why on some sites it doesn't load the defaults. But you can manually set it with e.g.

cv ev "Civi::settings()->set('simple_mail_limit', 50);"

  • Thanks for this information. It's all working now Cheers
    – Tony C
    Commented Jan 3, 2021 at 14:12

Thanks this helped a lot! I exchanged this line in EmailTrait.php on line 361. Best, Michael


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