I'm running CiviCRM 5.32.0 on WordPress 5.6 hosted by Hostinger.

1st step I test cv.phar = php /xzy/wp-content/plugins/civicrm/civicrm/bin/cv.phar api Job.process_mailing --user=abcd --cwd=/xyz

2nd step I test a script using that command with the same result OK = bash civicron_2.sh { "is_error": 0, "version": 3, "count": 1, "id": "processed", "values": { "processed": 0 } }

3nd step, I created the cron rule in Hostinger panel (every 30 minutes) = 0,30 * * * * /usr/bin/php /xyz/abcd/civicron_2.sh

But finaly CiviCRM UI says : "no cron job is running" and the only way I succed to run Job is manually on the CiviCRM UI.

I need advice to go further. BR hervé

  • I tried the wp-cli methode with the same result = -bash-4.1$ /xzy/wp-content/plugins/civicrm/civicrm/bin/wp-cli.phar --user=abcd --url=cycloclubbreuillet.fr --cwd=/xzy civicrm api job.execute auth=0 Array ( [is_error] => 0 [version] => 3 [count] => 1 [values] => 1 )
    – rv91530
    Commented Dec 31, 2020 at 8:51
  • You'll need to figure out where the error is being captured. Since it looks like you're using the system cron, the error will likely be in /var/log/syslog. However, since you have a hosted account, I'm not really sure exactly where. I am confident however, that there will be useful information from cron in the log.
    – kapn
    Commented Dec 31, 2020 at 13:48
  • I reply to myself to explain the first part of my solution: the current working directory was incorrect. Using wp-cli methode the parametre of --cwd= must not be the directory where index.php of the website is located (in my case /home/u781989671/public_html/) but the directory where all directories of the website are located (in my case /home/u781989671/) Now, when I run the new script in command-line PuTTY, I can see in UI CiviCRM that cron has been executed. The second part of the solution has to be found with suport Hostinger. I created a rule in UI Hostinger but noting happens.
    – rv91530
    Commented Dec 31, 2020 at 14:58
  • Ok, I solve the second part of the solution: I have to put the command directly in the Hostinger cron panel and not the path to file including the command. best regards rv
    – rv91530
    Commented Dec 31, 2020 at 16:44
  • CiviCRM will tell you "cron is not running" unless your cron calls "Job.execute". Calling a specific job like "Job.process_mailing" is OK, but it will not appear in the Scheduled Jobs Log and CiviCRM will not see it as "cron is running". Commented Jan 2, 2021 at 19:12

1 Answer 1


In order to close this post, I'll explain the solution. There were 2 mistakes: 1/ the parametre cwd= (current working directory) was incorrect. 2/ the way I use UIHostinger for cron was incorect.

My solution is: 0,30 * * * * /usr/bin/php /home/u781989671/public_html/wp-content/plugins/civicrm/civicrm/bin/cv.phar api job.execute --user=myuser --cwd=/home/u781989671/public_html

best regards, rv

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