1

Hi after a migration on Drupal 7.69 / CiviCRM 5.33.2 everything went fine except that now we can't perform a simple search https://domain.net/civicrm/contact/search?reset=1 when there should be contacts.

If there is no contact (i.e searching inside a specific tag that is empty), it quickly returns the right information saying 'no results'. But if there are some contact (in type, group or tag), it keeps searching and after a while comes to an internal error (500).

The quick search top-left works fine but the advanced search also fails.

We guess that CiviCRM tries to write the search query in the civicrm_cache table in the database but fails, maybe this hypothesis is not relevant.

How could we improve this point? Any advice?

Improve this question
2
  • If it's error 500 then check the web server log (e.g. apache/nginx) - it will say the error.
    – Demerit
    Commented Mar 2, 2021 at 14:16
  • this one is on a shared server so unfortunately I can't access server log :-(
    – Guillaume Sorel
    Commented Mar 3, 2021 at 9:05

1 Answer 1

Reset to default
1

I had the same issue. After updating to 5.34.0, this issue was fixed for me.

Improve this answer

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.