I have installed and set up the SMS Clickatell extensions and activated the provider on CiviCRM, but SMS doesn't show up in the actions menu of a contact and the batch SMS isn't working. Do you have any ideas? Thanks in advance.
1 Answer
I just had to set the contact telephone to "Mobile". Thanks @Demerit.
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1yep it only shows if phone is set to mobile. caught me out before now too– petednz - fuzion ♦Apr 1, 2021 at 20:02
CiviCRM: send SMS
. Also the recipient contact has to have a phone of type Mobile for it to show up in the actions menu.