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I am running CiviCRM with the extension Moregreetings.

After upgrading CiviCRM to version 5.36 without other problems, I got two notifications:

Unknown extension: de.systopia.moregreetings Warning: Error loading module file (). Please restore the file or disable the module.

I am wondering how I have to solve this issue. I would like to know if it is safe just to reinstall the extension. I fear to loose the huge work for setting up this extension.

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I'm guessing when you upgraded you somehow deleted your extensions folder. All you need to do is put the code files for the moregreetings extension back into that folder.

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  • Thank you. Probably, I installed the extension the first time in a wrong directory (but it worked until the update!). Now I extracted the files in $DRUPAL_ROOT/sites/default/files/civicrm/ext. I still had to disable and to enable the extension in order to make it work. If the installation instructions of the extension moregreetings were clearer, this wouldn't have happened. – Pierre François Apr 19 at 7:30

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