This is my first time installing Civi. The install appeared to go OK but the Home and Configuration pages are blank.
The inspector shows these errors:
Error: CRM.url called before initialization CRM.console @ Common.js?r=l6LAc:1617
Error: Cannot read property 'back' of undefined
My error log shows:
PHP Warning: include(/ebs2/vhosts/mvfn.ca/staging.mvfn.ca/wp-content/uploads/civicrm/templates_c/en_US//%%52/529/529A2042%%l10n.js.tpl.php): failed to open stream: No such file or directory in /ebs2/vhosts/mvfn.ca/staging.mvfn.ca/wp-content/plugins/civicrm/civicrm/packages/Smarty/Smarty.class.php on line 1273
That file is indeed missing. The /templates_c/en_US/ directory exists but has only .htaccess in it. Permissions for that and all the other /uploads folders are 755, and the owner and group are the same for all.
Am I able to locate that file in the plugin ZIP and upload it manually? Any other ideas? Thanks.
I'm running WP 5.7.1.
UPDATE
Hi Aidan, thanks for your reply. I did follow that install procedure, yes, and the owner and group for that folder appear to be the same as for the rest of the server. In checking my logs I see a security warning at about the time I was doing the install -- some Googling suggests that this is a message from the Imunify security application. Sounds like I may have to try and sort this out with my hosting company.
[client 174.89.56.82] ModSecurity: [file "/etc/httpd/conf/modsecurity.d/rules/custom/004_i360_4_custom.conf"] [line "905"] [id "77140992"] [msg "IM360 WAF: Suspicious access attempt (WP folders)!||SC:/var/www/vhosts/mvfn.ca/staging.mvfn.ca/wp-admin/options-general.php||T:APACHE||REQUEST_URI:/wp-admin/options-general.php?page=civicrm-install||"] [severity "NOTICE"] [tag "service_i360custom"] [tag "noshow"] Warning. Match of "pmFromFile path_excludes" against "REQUEST_FILENAME" required. [hostname "staging.mvfn.ca"] [uri "/wp-admin/options-general.php"]
