) after setting up a staging-server-VM via snapshot of our "production server", i've got two very strange/mysterious effect:

  • when choosing the menue-item "create new mailing" the form with the URL/domain of the original server is displayed !-( ( https://machmittestsrv....../crm/index.php?q=civicrm/mailing/send&reset=1 => https://machmit..../crm/index.php?q=civicrm/a/#/mailing/35 instead of https://machmittestsrv..../crm/index.php?q=civicrm/a/#/mailing/35) BUT: all the other menue-entries are leading to the domain/URL of the new staging-server..

  • the top-menue is not there but on the left side only... At the top there is still the drupal7-menue-bar

Please try to explain how civicrm / drupal7 does the "translation" of the menue-URL .

Thanks a lot in advance ;-)

best regards Dieter

  • have you tried civicrm/menu/rebuild ?
    – petednz - fuzion
    Jun 9, 2021 at 19:57
  • 1
    hi pettednz, thanks for Your suggestion !-) Performing this task is ending up with "..did everything ok.." - unfortunately it does not change anything :-( I'd like to know where to find the "link translation"... ? is it in a DB-table / -record ? or as a symlink in a directory ?
    – thedi
    Jun 11, 2021 at 10:11
  • 1
    hi pettednz, thanks a lot for Your genial suggestion !-) That's the solution of all the problems :-)))) => it took some seconds to be on.... best regards & a nice weekend Dieter
    – thedi
    Jun 11, 2021 at 10:42
  • cool. if that was the solution, i have added as an Answer so pls Accept and +1 it. thx
    – petednz - fuzion
    Jun 12, 2021 at 23:58
  • hi pettednz, sorry for delayed answer & for the bad news: The solution has been a "partial and temporrary improvement" only :-( => first, after "civicrm/menu/rebuild" the menue-link of "setup new mailing" lead to an empty page with an error-message like "not allowed".... now, after system-restart, it's leading to the old-server's "setup new mailing" again :-( Please try to explain how the forwarding (translation of the URL) is performed / implemented in ccivicrm. I am afraid, i have to follow it step by step to find the place of the buggy translation. thx & best regards Dieter
    – thedi
    Jun 17, 2021 at 13:03

1 Answer 1


You may find the solution for this is to visit civicrm/menu/rebuild

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.