I got a Critical Error today which has caused the backend of the website to be inaccessible. Is there a way to fix this? and is there a way to stop this from happening?
An error of type E_ERROR was caused in line 289 of the file /nas/content/live/icadev21/wp-content/plugins/civicrm/civicrm/vendor/symfony/filesystem/Filesystem.php. Error message: Uncaught Symfony\Component\Filesystem\Exception\IOException: Cannot rename "/nas/content/live/icadev21/wp-content/uploads/civicrm/templates_c/CachedCiviContainer.38f8e379763eb3410e8abbe75dff0d3c.phpk3pMie" to "/nas/content/live/icadev21/wp-content/uploads/civicrm/templates_c/CachedCiviContainer.38f8e379763eb3410e8abbe75dff0d3c.php". in /nas/content/live/icadev21/wp-content/plugins/civicrm/civicrm/vendor/symfony/filesystem/Filesystem.php:289
Stack trace:
#0 /nas/content/live/icadev21/wp-content/plugins/civicrm/civicrm/vendor/symfony/filesystem/Filesystem.php(694): Symfony\Component\Filesystem\Filesystem->rename('/nas/content/li...', '/nas/content/li...', true)
#1 /nas/content/live/icadev21/wp-content/plugins/civicrm/civicrm/vendor/symfony/config/ResourceCheckerConfigCache.php(124): Symfony\Component\Filesystem\Filesystem->dumpFile('/nas/content/li...', '
Site Specs: WordPress version 5.7.2 Current theme: Avada (version 6.2.3) Current plugin: CiviCRM (version 5.38.0) PHP version 7.4.18
I'm not an expert coder but have access to FTP files to make changes. I could use all the help I can get. Thanks.