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Good day,

and thanks for your support. I think I have a pretty common issue: when registering a contribution which is paid off with several payments it is not easy to find a proper solution to have the same transaction in a report indicating the "total amount" and the "balance owed". So far the best approximation that I could find is the "Bookkeeping Transactions" report in the contributions section however this solution has a limitation: the information is in two rows and it is not possible to net those so to have the outstanding debit for the member/contributor. I have to say that Civicrm is really a fantastic product: it is well structured and provides a lot of useful functionalities however when it comes to handling the debit/credit positions of members it makes me wonder why such a simple requirement was never supported. I've tried any type of solution that can be found in the web however none of them satisfies the need. I also tried with show_balance_due however with the latest version of Civicrm on drupal it does not work. I've also tried summaryfields and Line Item Report but none of these is satisfying the need we have. I am sure the requirement is known and I think a solution for this would makes sense.

Thanks for reading.

Kind regards Antonio

ps: we are a small ski team evaluating civicrm to handle our civic organization.

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    Welcome to SE! I'd create an issue on the 'show_balance_due' repo. Its authors are usually very responsive.
    – Aidan
    Jul 6 at 14:08
  • Thanks Aidan! Kind regards Antonio Jul 6 at 14:10
  • Aidan, sorry for my stupid question: how do I create an issue? Kind regards Antonio Jul 6 at 14:24
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    On the extension info page, click 'Report a bug' just above the 'Download' button.
    – Aidan
    Jul 6 at 14:42
  • As an update for others, this issue was reported and fixed. The latest version of the extension supports CiviCRM 5.38. github.com/JMAConsulting/biz.jmaconsulting.showbalancedue/… Jul 9 at 11:56
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apologise for the delay. Yes the issue was solved. It is in plan to have a new official release of the extension, in the meanwhile a patch is available.See here

Kind regards Antonio

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