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I am using CiviCRM 5.39.0 and CiviRules 2.29 (so pretty up to date) but I have no success to implement a rule in CiviRules for adding a tag to some contact when the total amount of his contributions is greater that 0.

After entering the contribution, the system saves the contribution, but when I edit the corresponding rule, I see the rule has not been triggered and the tag is not applied, even after waiting a while.

I tried with a delay and without any delay. The rule is enabled and the cron jobs are running. I am eager to know if I misconfigured something or if this is a bug.

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This Rule seemed to work fine but perhaps it misses a nuance you need:

  • Contribution is added

  • Linked Condition(s)

  • Condition = Total Contributed Amount

  • Description = Total amount all time (with status: Completed) >= 1

  • Linked Action(s) = Add Tag to Contact = Volunteer

(The above will be viewable at https://dmaster.demo.civicrm.org/civicrm/civirule/form/rule?reset=1&action=update&id=1 for a few hours till that site gets rebuilt)

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  • I will try your flavor of the rule and perhaps try to modify it to suit my needs. Anyway, access is denied to me for dmaster.demo.civicrm.org/civicrm/civirule/form/… Jul 21 at 18:28
  • user and pw are both demo which is explained on the home page at dmaster.demo.civicrm.org
    – petednz - fuzion
    Jul 21 at 20:10
  • If I create a rule (without delay) and introduce a new contribution, will I see immediately the tag appear into my contacts summary, or do I have to wait "some time" (which is very frustrating for the productivity)? Jul 22 at 9:22
  • It works on the demo site, but I just discovered that the demo site has version 2.31 installed of the CiviRules extension. Mine was 2.29... I was thinking I was up to date since I just upgraded the day before. I am eager to see if the last update fixes this problem. Jul 22 at 9:38
  • OK, it works with version 2.31. I have to refresh the contact page to see the tag appear. Jul 22 at 9:42

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