I am trying to find people who are not in any groups (both regular and smartgroups) If I use Search Builder, search for contacts where GROUP is empty or is null it returns people who have no regular groups but who are in smartgroups

If I use Search Kit there is no obvious way to do the search

Would love some ideas as to how to solve this.

1 Answer 1


You could use the Custom search include/exclude? Thats normally the way I would try to find everyone who is not in a group/segment.

  • Yes, but I think you will have to use Search Builder to find everyone in any group (not empty), create a new group from them and then use include/exclude search to find the complement of that group (those not in any group)
    – Mick Kahn
    Jul 23, 2021 at 12:04
  • The custom search with excluding all the groups supposed to be fine. It lists me only those contacts that are not in groups.
    – akosgarai
    Jul 23, 2021 at 13:42

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