I am trying to import 200 activities to contacts and the import shows that all records are imported but if I go to the contact and look at their activities it is not shown.
Any help is appreciated.
Thanks, Steve
2
-
Are you sure the activity is linked to the good contacts. Can you do a search using the activity search using the title of the activity to see if it's there ?– samuelsovJul 17, 2015 at 20:50
-
There is nothing there with the name of the mailing. The contact IDs should be good and appear to match real contacts. This is an import from an export.– JoshJul 17, 2015 at 22:09
Add a comment
|
2 Answers
I had about 25 fields I was skipping in the import map. I deleted these fields and it worked like a charm.
-
Yes, good plan, and although we might not know why, I have a few guesses: extraneous or non-standard characters (carriage returns, new lines, foreign language) can botch an import. best to clean up your CSV before importing. a few "do not import" columns are fine. A couple dozen is not a good plan. Jul 19, 2015 at 6:39
Please upload a screenshot of your field mapping, your unsupervised dedupe rule setting and a sample data of the CSV you are working with.
-
I trimmed out all the fields I was telling the import to ignore and tried it again so I could send you a screen shot without names and it worked 100%!– JoshJul 17, 2015 at 22:15
-